ADA Accessibility
Both the hotel and the club are ADA accessible. Please call the Manager of Patron Services & Ticketing in advance at 415-394-1167 if wheelchair seating or the use of an assistive device required.


Age Requirement
Feisntein’s at the Nikko is suitable for any mature young person so there is no enforced age restriction. Shows sometimes contain adult themes so parental guidance is always suggested when purchasing seats for minors.


Box Office 
Although there is not a box office for Feinstein’s at the Nikko, our Maître D’ and Manager of Patron Services & Ticketing are available to sell tickets by phone by calling 415-394-1188 on Tuesday and Wednesday from 9 AM to 5 PM and Thursday – Saturday from 2 Pm to 5 PM. A hotel concierge can also assist with telephone sales from 11 AM to 7 PM daily.


Coat Check
Guests may be required to check coats, bags, hats and umbrellas that do not fit comfortably in the seating area.


Patrons may bring their own wine and pay corkage fee of $25.00 per bottle.


Dress Code
Jackets and ties are not required for gentlemen but guests are encouraged to wear smart casual attire.


Length of Shows
Performances are typically 75 – 90 minutes in length and always without intermission.


Meet & Greet
Feinstein’s artists often greet guests and sell CDs or other merchandise in the lobby after the show. Credit cards are generally not accepted for these transactions but there is an ATM on the lower lobby of the hotel.


Purchasing Tickets from a Reseller
Feinstein’s at the Nikko does not issue physical tickets and only utilizes a will call list to seat guests. Patrons are strongly advised against purchasing seats from resellers as the Maître D’ will only seat guests whose names appear on the list and identification may be checked at the door.


Singing in Feinstein’s at the Nikko
Talented singers from musical theatre, jazz and Great American Songbook genres that wish to perform in Fesintein’s at the Nikko are encouraged to submit links to a website or YouTube videos by email at feinsteins@hotelnikkosf.com


Sitting with Friends
Guests that purchased separately but in the same section that wishes to be seated together should have one member of the party contact our Maître D’ or Manager of Patron Services & Ticketing in advance at 415-394-1188. Such requests are generally unable to be considered at the door the night of the show.


Sold Out Shows
The Maître D’ will start a wait list each evening when the house opens 90 minutes before show time. Wait lists are not maintained in advance by phone.